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DGFT (Directorate General of Foreign Trade) works as the primary governing body in India responsible for implementing policies related to foreign trade.
Stay updated: Stay abreast of the latest DGFT policies, regulations, and notifications relevant to the logistics industry. This helps in understanding the requirements and ensuring compliance during the shipping process.
Documentation assistance: Provide assistance to customers in preparing and reviewing the necessary documentation required for DGFT compliance. This includes ensuring accurate and complete paperwork for import-export licenses, custom clearances, and other relevant documents.
Expert guidance: Offer expert guidance and advice to customers regarding DGFT procedures and guidelines. This can involve assisting them in understanding licensing requirements, eligibility criteria, and any changes in trade policies that may impact their shipments.
Timely communication: Maintain proactive and regular communication with customers regarding the status of their DGFT-related processes. This includes providing updates on license applications, custom clearances, and any other relevant information to keep customers informed about their shipments.
Resolving issues: Act as a liaison between customers and DGFT authorities in case of any issues or disputes. Assist in resolving queries, addressing concerns, and ensuring smooth coordination to minimize any delays or complications in the shipping process.
